Terms & Conditions

This page provides important information about how PranTag operates and the terms that apply when customers use our website or purchase our products. The content here is meant to give clarity, transparency and a general understanding of our policies. It should not be considered legal advice. PranTag may update or modify these terms from time to time based on operational needs or changes in legal requirements. By continuing to use our website, you acknowledge that these updates apply to you.

Terms & Conditions define the relationship between PranTag and its customers while using the website or making a purchase. These terms explain how our services work, how products are displayed, how orders are processed and what responsibilities exist on both sides throughout the shopping experience. They also help ensure smooth communication, prevent misuse and protect both the customer and our business during any interaction with our platform.

The Terms & Conditions of PranTag include important details about website usage, product information, pricing, order processing, payments, cancellations, returns, refunds and shipping expectations. They also outline how customer data is handled, how intellectual property is protected and what limitations exist regarding liability or third-party services. These elements ensure that customers clearly understand how our online store functions and what they can expect during every step of the purchasing journey.

Customers using the PranTag website agree to provide accurate information, use the platform responsibly and avoid any actions that could interrupt or misuse our services. This includes respecting the website’s purpose, refraining from unauthorized access attempts, and ensuring all personal and delivery details submitted during checkout are correct. By using the website, customers take responsibility for their own actions, including safeguarding account information and understanding that any misuse may result in restricted access or cancellation of services.

When placing an order on PranTag, the customer agrees that product variations may occur due to differences in fabric, stitching, dye batches, or screen settings. Orders are confirmed only after payment is successfully processed, and product availability may change without notice. Shipping timelines displayed on the site are estimates, and actual delivery may vary depending on courier operations and external factors beyond our control. PranTag is not responsible for delays caused by courier partners, weather conditions, or incorrect shipping information provided by the customer. By completing an order, the customer acknowledges these conditions and agrees that shipping responsibility shifts to the courier once the package is dispatched.

PranTag accepts returns only for eligible products that meet the conditions outlined in our return and refund policies. Customized or personalized items are not returnable unless damaged or defective. Our liability is limited to the value of the purchased product and does not cover delays, courier-related issues, or damages resulting from misuse. All content on the PranTag website, including logos, images, product descriptions, and branding, belongs exclusively to PranTag and cannot be copied or reused without permission. By using our website, customers agree to these terms and acknowledge that all policies are governed by the laws of India.